Direct order management with related sales support. Product maintenance upgrade
management.
JIRA account creation process management. License account transfer process.Netsuite and Salesforce account standardization.
Handling of GDPR requests via JIRA tickets. Piracy takedown handling on various platforms.
Inproduct pricing and offer configuration. Email campaign configuration
Daily update of reports and monthly roll-over management. Compliance lead generation. Adhoc reporting setup
Amazon product page support. Facebook and Twitter support. Mailboxes monitoring. Cleverbridge and Paymentwall refund request review for Corel product transactions beyond 30 days. Order and Sales Support. Business services group. Product group escalation support.
Renewal management for specific territories.